Policy

Please read the following prior to booking an appointment.

Booking Policy

  • To secure your appointment, a non-refundable deposit of $30 is required. This deposit will be credited towards your total service cost, with the remaining balance due at the conclusion of your appointment.

  • Payment methods accepted include: Cashapp ($5 Fee for all transactions),Zelle, and Navy Fed

    • Cashhapp- $kayysmiley4 , For "gift"

    • Navy Fed/Zelle - Kaytora.smiley21@gmail.com

    • No Cash

  • Limit of 1 extra person during service.

Before your appointment

  • Your comfort during the service is important, so please feel free to make any necessary arrangements. If you have a sensitive scalp, experience breakage, or encounter any scalp-related concerns, please disclose it in the intake form and message me directly.

  • Please refrain from booking an appointment on a day when you have other commitments, as I cannot rush my work under any circumstances. The available times provided are estimates, as the styling process may require more or less time than anticipated.

During your appointment

  • Hair is included for all braid styles only (weaves and installs upon request)

  • Wash & Blowdry is included as part of your appointment. If you prefer to wash your hair on your own prior to your visit, kindly inform me during the booking process.

  • You are welcome to bring your own hair products.

  • Snacks and refreshments are available.

  • Please do not hesitate to use the restroom during your appointment.

  • Please do not hesitate to ask questions, kindly correct or speak up.

  • Main priority: Comfort & Convenience for us both!

Location

  • The salon is located near the Yokosuka Naval Base (a 5 min walk from main gate). Two days prior to your scheduled appointment, you will receive a text message containing the precise location. If you booked for a “House Call”, please include the precise location for an accurate price.

Cancellation/Rescheduling/Late-Fees/Squeeze-ins

  • A grace period of 15 minutes is allotted before your appointment is subject to reschedule or cancellation.

  • A late fee of $30 will be applied if you arrive after 10 minutes.

  • Beyond 15 minutes, your appointment will either be rescheduled or canceled

  • Please notify me if you anticipate being latefor any reason.

  • Squeeze in appointments are accommodated within the next three days or outside regular business hours. However, a fee of $75 is applicable for last-minute appointments, which is separate from your service balance.

  • Kindly direct message me with the following details:

    • Desired Style

    • Desire time & date

    • Desire hair color

Happy booking!